Phone Logger - SMDR call log application
Contact

MFT

41-40 Union Street #10-H

Flushing

NY 11355

T: 718 888 0098

Download

Feedback are welcome  phonelogger
@mft.com

Supported phone system - Panasonic SMDR format and Nortel Complete Log format

PC OS - Windows 2000, Windows NT and Windows 98 (no XP yet)

PC Hardware- Any PC that can run Windows 2000 and Windows 98

Download here. (good for 30 days. If you like it, simply register for it.)

Register:

You can evaluate the software without registering.
Registering or not, does not enhance the software functionality except
eliminating the 30 days usage limitation. This software is provided as is.
To register it, simply email the following information to phonelogger@mft.com

  • First, Last Name
  • Company Name (not for personal)
  • Tel. number
  • Mailing address
  • Email address
  • Indicating the Phone System that you have
     

Features -

  • Microsoft Internet Explorer browser based phone call tracking application. 
  • Single license multiple user access. No more user based license scheme.
  • Link to Internet search engine for tracking who owns the In/Out phone number.
  • Same software work for both Nortel and Panasonic KXTD system.
  • Comes with its own mini HTTP server. No additional HTTP server software required.
  • Viewing remote branch office call log thru internet or any IP network.
  • Exporting the report into CSV file format to be imported to your favorite database application.
  • Search phone call information based upon:
  1. Call starting date
  2. CO lines
  3. Extension number
  4. Accounting code  
  5. Incoming/outgoing calling number.
  • Generating 6 different graphic charts 
  • Developed in USA. (Tested in USA only.)
  • Written with security and privacy in mind. Login required for viewing. 
  • Customizable HTTP port number. Default to http port # 8001.
  •  Very fast response time despite huge database.
  • Easy to use, self explained. Virtually no user manual is needed to use this software.

PBX Date/Time setting "MUST" be current before software is to be installed - 

Make sure your phone system Date/Time is current. Or else, the software installation
will report "Time expired" when you try to run it.

To change the Date/Time for Panasonic KXTD series, see below:

  • From a KXTD digital set, press button "Program" , enter "**1234"
    enter "000" at prompt USR- PGM NO.
    Press the "SP-PHONE" button. An example LCD Display will be:
    " 01 Jan. 16 FRI"
    To change the year entry, press the "TRANSFER" button to clear the current entry, 
    and enter the new year in 2-digit format.
    Press the "FWD/DND" button to proceed to the month setting. 
    Keep pressing the "AUTO ANSWER" button until the desired month is displayed.
    Press the "FWD/DND" button to proceed to the date setting. 
    To change the current entry, press the "TRANSFER" button 
    and enter the new date - number must be from 1 to 31.
    Press the "FWD/DND" button to proceed to the day-of-week setting. 
    Keep pressing the "AUTO ANSWER" button until the desired day of the week is displayed.
    Press the "AUTO DIAL" and then the "SP-PHONE" buttons to store the date settings 
    and to proceed to the time settings. An example display will be:
    Display example: "12:00 PM 24"
    To change the Hour, press the "TRANSFER" button and 
    enter the new hour - number must be from 1 to 12.
    Press the "FWD/DND" button to proceed to the minute setting. 
    To change the current entry, press the "TRANSFER" button and 
    enter the new minute - number must be from 1 to 59.
    Press the "FWD/DND" button to proceed to the AM/PM setting, and 
    press the "AUTO ANSWER" button for AM or PM.
    Press the "FWD/DND" button to procced to the 12/24 setting, and 
    press the "AUTO ANSWER" button for 12 or 24.
    Press the "AUTO DIAL" and then the "HOLD" buttons to store the time settings.
    Pick up and then replace the telephone receiver to end the programming procedure.

Panasonic KXTD Serial Port Setup -  

By default,  all you have to do is to use a regular modem serial cable with 
a null modem to hook up the PC's com port to the KXTD SMDR port.

The manufacturer default setup for KXTD unit is 8-1-N (or 8-1-M is fine), 9600. 
These parameters must match with the ones specify in "Software Setup". 
You should not have to modify them. If you have to change them, follow the steps below:

  • Go to the KXTD operator phone set, (normally extension 11 or 101).  
  • Press button "Program", "*#1234" (assuming you did not change the default password "1234") 
  • Enter "806"
  • Press "NEXT" (for New Line Code, leave this alone)
  • Continue pressing "Select" until the desired selection is displayed. 
  • Press "Store" (Auto Dial).
  • Press "NEXT" to change baud rate if required.
  • Continue pressing "Select" until the desired selection is displayed. 
  • Press "Store" (Auto Dial).
  • Press "NEXT" to change word length. (such as 8 bits or 7 bits) if required.
  • Continue pressing "Select" until the desired selection is displayed. 
  • Press "Store" (Auto Dial).
  • Press "NEXT" to change parity  if required.
  • Continue pressing "Select" until the desired selection is displayed. 
  • Press "Store" (Auto Dial).
  • Press "NEXT" to change stop bit if required.
  • Continue pressing "Select" until the desired selection is displayed. 
  • Press "Store" (Auto Dial).
  • Press "End" or simply lift up the handset and put it back again.

Norstar SMDR Port Setup -  

  • "Feature" 9, *, 2 
  • Press "Next" .
  • Change "Printer" value, BPS speed,  to the one match with PhoneLogger software setup.
  • Change "Format" value to "Norstar". (Default is "SL-1" which is not supported.)
  • Change "Report" value to "All"
  • Press "Next" until you exit the setup. Or simply lift the handset.

 

Software Setup - Download here. Unzip the file, then run "setup.exe"

  • If you installing on Windows 2000, you need "administrator" privilege to run the setup.
  • Depends on if your windows has the latest service pack or not, during the installation 
    you may have to restart your PC and run the setup again.
  • After software is installed, run "phonelogger.exe". (Start, Program, Phone Logger)
  • Right click the phone logger icon in the "system tray" area that is next to the 
    lower right corner of the PC clock, select "properties".
  • Under "Phone System", specifying the phone system type .
  • Under "Com Port Properties", specifying the COM port and baud rate.
    Whatever you specify here must match the phone system setup.
  • Under "Call Accounting", specifying the area code where the phone system is installed.
    Filling in the dollar amount for you carrier fee. Here only provides simple accounting.
  • Click OK to exit
  • Right click the phone logger icon in the "system tray" area that is next to the 
    lower right corner of the PC clock, select "Server Options".
  • Recommended user to "checked" all the 3 square box options to auto start the HTTP server.
  • Click "User List". You must ADD at least one user here in order to log in and view the log.
  • Click "Add User", follow the form to add new username.
  • Click OK to exit

To view the log, open the IE browser go to URL (default is 8001)

http://xxx.xxx.xxx.xxx:8001   (xxx: is your phone logger server IP address)

Software reinstallation  -

In the event, that you have to re-install the setup program, please do remove the 
software first before reinstallation starts.  You can remove the software by using
Windows "Add/Remove program" under the Control Panel window.

Version History -

  • v1.1.62 (08/14.2002) Initial public release, available for free download.

Software Screen Shot -

Figure 1: 4 searchable parameters for user to choose.

Figure 2: Shown each extension user call duration in graphic fashion

Figure 3: Shown all CO lines busy/off status in graphic fashion, within user specified hour(s).

Figure 4: Each user's total talk time, # of calls break into incoming and outgoing.

Disclaimer

THIS SOFTWARE IS PROVIDED BY MFT.COM 
AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL
MFT.COM, OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

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